What happens if I choose to withdraw my listing?

If your auction listing has been approved and is live in the “upcoming auctions” section then you cannot withdraw. At this point if you choose …

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Do you visit my car?

We do not visit your car to review it as we rely on modern IT and photography to get a deep understanding of your car, …

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Who approves the auction listing?

Before the auction goes live the seller will have a chance to review the write up and ensure that the write up is a fair …

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Do you recommend making the auction lot available for viewings?

Yes, whilst many people on the site will be willing to purchase a car without viewing and will take comfort in the pictures, videos and …

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What if the comments posted are inaccurate or unfair?

The team at The Garage Queen will moderate all the comments and allow for constructive comments, but if you feel they mis-represent your listing then …

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What do I do once my auction is live?

You should actively monitor your auction in case registered users ask a question – you will receive an email notification when this happens prompting you …

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How do you ensure the users are serious and tyre-kickers are removed?

Our platform is designed to attract the highest quality of buyers and sellers alike. We have adopted a model to ensure time-wasters are eliminated from …

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Can I set a reserve or a minimum selling price for the auction lot?

The seller does have the option to request a reserve, however the value of the reserve should be realistic and agreed with The Garage Queen …

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What is the process to submit an item for auction?

Cars, plates and automobilia can be submitted for consideration via our sell with us page. A member of the team will review the item and …

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What are The Garage Queen’s Terms and Conditions?

Our Terms and Conditions can be viewed here