Right to withdraw or cancel

Photography by: Article by: 22 May, 2021

Where this Part applies to a contract between a buyer and a seller, the buyer may withdraw an offer to enter into a contract with a seller through our website or cancel a contract entered into with a seller through our website (without giving any reason for the withdrawal or cancellation) at any time within the period:

  • beginning upon the submission of the buyer’s offer; and
  • ending at the end of 14 days after the day on which the goods come into the buyer’s physical possession or the physical possession of a person identified by the buyer to take possession of them (or, if the contract is for delivery of multiple goods or pieces of something, 14 days after the day on which the last of those goods or pieces comes into the buyer’s physical possession or the physical possession of a period identified by the buyer to take possession of them).

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